REFERENCES: :

 

 

Bing. (n.d.). Retrieved September 18, 2015.

        http://www.bing.com/images/searchq=listen+image&view=detailv2&qpvt=listen+image&id=479B3638513101C20182671E25FDF54E016A3975&selectedIndex=8&ccid=mrfPxNFA&simid=607991267618589094&thid=OIP.M9ab7cfc4d14032880dfd85902ffaf3d1H0&ajaxhist=0
 

Controlling the listening environment - Google Search. (n.d.). Retrieved October 5,2015.

https://www.google.ca/searchq=controlling+the+listening+environment&biw=1821&bih=829&source=lnms&tbm=isch&sa=X&ved=0CAYQ_AUoAWoVChMIobK3aTByAIVhD8Ch1GNgIv&dpr=0.75#imgrc=DCXDFD9AYWKQEM3A-    

 

Distractions to road blocks for listening. (2010). Retrieved October 10, 2015.

http://www.directutor.com/content/distractions-roadblocks-listening

 

Effective Listening. (n.d.). Retrieved October 10, 2015.

http://www.wright.edu/~scott.williams/skills/listening.htm

 

Guffey, M. (2013). Business Communication: Process and product (5th ed.). United         States of  America: Nelson Education.

 

"Listening Facts You Never Knew." Listening Facts You Never Knew. N.p., n.d. Web.14           Oct. 2015.

      http://www.prdaily.com/Main/Articles/Listening_facts_you_never_knew_14645.aspx

 

Listening Skills: How to Improve Listening Skills – Developing Listening Skills. (2009). Retrieved October 8, 2015.

            http://www.job-interview-site.com