Tuesday 8 September 2015

PARAPHRASE TO INCREASE UNDERSTANDING

Think about your everyday conversations on both a personal and professional front.  One of the main things we forget to do as listeners, is to ask for clarity of the message being conveyed.  One way to do this is by paraphrasing the speaker’s ideas.  In other words, take your time to repeat what you think the speaker has said.  Attempt to be non-judgemental and objective when looking at the speaker’s point of view.  If for example, I had taken the time to stop and listen, I would have been able to understand in my own words that the janitor was trying to help me from making a total arse out of myself. 

By asking for clarity and rephrasing what you think is the speaker’s message, we gain clarity and understanding.  In a professional atmosphere, you may be able to provide more clear and efficient directions for tasks asked of your superior. When asking for clarity as a listener, we are practising our goal of being an actively involved listener.

Share your experiences of how paraphrasing someone’s message increased your understanding of what they were trying to say.  Comment below and let me know.     

I got a laugh out of this YouTube video on the importance of communicating properly by Karyn Buxman, hope you enjoy it as well.
 

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